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TEERATHI PATTAKHAN

TEERATHI PATTAKHAN

IT Infrastructure Manager | Network & Cybersecurity | Cloud & Virtualization
IT Strategy • Infrastructure • Security • Cloud • Operations • Project Management
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Professional Summary

IT manager and technical consultant with more than 16 years of experience across infrastructure, network security, cybersecurity, cloud, technical consulting, and information-system project management. Experienced in requirements analysis, solution architecture, team leadership, user and vendor coordination, and production deployment for a finance business with over 160 branches, as well as hospitals, educational institutions, hotels, factories, and public and private organizations.

Professional Experience

IT & Infrastructure Manager
Oct 2025 – Present
SOMJAI 2559 COMPANY LIMITED
  • Define and manage IT infrastructure strategy across on-premises and cloud environments for a finance business with more than 160 branches and affiliated businesses.
  • Lead a 4–6 person IT Support and Helpdesk team, including assignment, performance follow-up, coaching, and SLA-based service delivery for over 160 branches, hotels, and restaurants.
  • Oversee programmers, system testing, UAT, go-live, post-implementation support, and the development of IT governance policies and standards.
  • Design and manage enterprise LAN, WAN, Wi-Fi, firewalls, VPN, and switching for stable and secure operations.
  • Manage servers, ERP, virtualization, and cloud infrastructure while gathering requirements and coordinating users and external vendors for business-system improvements.
  • Manage backup, disaster recovery, and business continuity while conducting proactive root-cause analysis to reduce downtime and protect critical data.
  • Prepare executive reports covering operations, issues, risks, budgets, and IT development plans.
Solutions Consultant – IT & Infrastructure
May 2024 – 2025
VST ECS (Thailand) Co., Ltd.
  • Analyze customer requirements and design IT infrastructure and network-security solutions for enterprise environments.
  • Deliver technical presentations and consulting to end users, dealers, and sales teams.
  • Design enterprise infrastructure and cybersecurity solutions for commercial and public-sector organizations.
  • Prepare bills of materials, terms of reference, and technical proposals.
  • Conduct demonstrations and proofs of concept for infrastructure and security solutions.
  • Support sales teams in solution presentations and project closing.
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TEERATHI PATTAKHAN

Professional Experience & Certifications
Technical Specialist – IT & Infrastructure Solutions
Oct 2022 – Oct 2023
SiS Distribution (Thailand) PCL.
  • Consulted on and designed IT infrastructure and network-security solutions for enterprise customers.
  • Analyzed customer requirements and presented enterprise IT solutions.
  • Supported sales teams and dealers with solution design and technical proposals.
  • Prepared BOMs, TORs, and proposal documents for public-sector projects.
  • Conducted POCs and delivered solution training to customers.
Supervisor: IT & Network Security Engineer
Jan 2016 – Apr 2022
Szone Provider Co., Ltd.
  • Led a 3–4 person IT infrastructure team, including planning, assignment, progress tracking, technical guidance, and service-quality control.
  • Designed and implemented network and security systems for public- and private-sector organizations.
  • Installed and supported firewalls, wireless systems, switches, servers, and virtualization platforms.
  • Provided cybersecurity and IT infrastructure consulting.
  • Delivered network-security and firewall training to enterprise customers.
  • Supported budget and project planning for IT infrastructure initiatives.
Team Leader: Customer Services Support
Jun 2012 – Nov 2015
Thaibiz Provider
  • Led a four-person Customer Service Support team, assigning work, tracking cases, providing technical guidance, and controlling service quality.
  • Planned and controlled IT infrastructure and network-security services through both remote and on-site support.
  • Analyzed and supervised troubleshooting of firewalls, network security, and enterprise networks through SLA-based case closure.
  • Coordinated customers, technical teams, distributors, and vendors to resolve and escalate complex issues.
  • Designed, installed, and configured firewalls and network infrastructure for enterprise requirements.
  • Provided consulting and customer training on IT infrastructure, firewalls, and network security.

Certifications

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